Cancellation Policy

Cancellation & Refund Policy

At Madhav Bakery, we understand that plans can change unexpectedly. While we strive to accommodate all our customers, we have implemented a cancellation policy to ensure the smooth operation of our bakery and to be fair to both our customers and our team.
  1. Since all orders are customized as per the customer’s requirement and are perishable in nature, refund on any cancellation is not possible on the same day.
  2. It is required that 1-day prior notice of cancellation be given for regular cakes and 2-days prior notice be given for Large or Special Cakes.
  3. Refund charges of 5% per order shall be applicable.
  4. Cancellation of Order shall be mailed by the customer at madhavbakery19@gmail.com with the Subject : “ Cancellation Request” and specifying in the mail :
    i) Order ID
    ii) Reasons for Cancellation
  5. Madhav Bakery will issue a refund to the same which you have made the payment incase of cancellation.
  6. All refunds shall be made within the period of 2-3 working days from the date of cancellation.
  7. It is entirely up to Madhav Bakery’s discretion, to change, cancel, refund or otherwise offer any other option to the customer.

Contact Us

If you have any questions or concerns about our Cancellation or Refund Policy, please contact us at  madhavbakery19@gmail.Com

Thank you for choosing Madhav Bakery. We appreciate your trust in us and are committed to protecting your privacy.

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